For gyms and fitness studios
New-member calls don't wait. Neither do we.
Somebody Googled 'gym near me' at 10:37 PM and called you. If voicemail picked up, you just lost them to the place with a chatbot on their site. SoloDial answers, books the tour, texts the intake.
Sound familiar
The three calls you already miss.
- 01 After-hours leads go to voicemail Most new-member inquiries happen evenings and weekends. Your staff is home. The lead picks a gym that answered.
- 02 Tour bookings are phone tag Someone calls wanting a tour. Left a message. Your GM calls back. Missed each other. Rinse, repeat. They sign up somewhere else.
- 03 Cancellations slip through Member wants to cancel, can't reach anyone, files a chargeback instead of cancelling. You take the hit.
What changes
What a good AI receptionist does for gyms and fitness studios.
- 01 Answers 24/7, every language. New-member calls at 11 PM get booked, not voicemailed. Multilingual automatically, no extra setup.
- 02 Books tours straight into your calendar. Coach calendars, personal-training slots, free-trial windows, all on your real schedule.
- 03 Texts the intake form and liability waiver. After the booking, SoloDial texts the new-member paperwork. Done before they walk in.
- 04 Handles cancellations professionally. Cancellation calls are handled by the script you write. No more chargebacks from people who couldn't reach you.
After every booking
Their phone buzzes. Yours doesn't.
The moment SoloDial confirms the appointment, your customer gets an SMS and an email. Day-before reminder goes out automatically. If they need to change the time, they tap the link instead of calling back.
Questions we hear from gyms and fitness studios.
Can it handle free-trial signups?
Yes. SoloDial books the trial session, sends the waiver by text, and reminds the prospect the day before.
What about existing members calling in?
It recognizes returning numbers and greets them by name if you've connected a CRM. Schedule changes, guest passes, billing questions, all on script.
Does it work for personal training studios?
Yes. Each trainer has a calendar. Clients book directly with the coach they want. Same as gyms, tighter scope.
Can it pause for holiday hours?
Yes. You set closed days in the dashboard. SoloDial uses a different script on those days and can still take messages.
Built for gyms and fitness studios. Live this week.
Set mine up