Cloud PBX Self-service

Nextiva
SIP setup

Nextiva's NextOS admin panel has a first-class BYOD path with an 'Add Device' wizard that generates SIP credentials inline. One of the smoothest self-service flows.

Plan: Available on Essential, Professional, and Enterprise. Admin or Super Admin role required.

Five to ten minutes

  1. 01

    Sign in to NextOS

    Go to cp.nextiva.com and pick the Admin app.

    NextOS login + app picker
  2. 02

    Users → pick the user → Devices

    Open the user you want the AI to answer for (or create a dedicated 'AI Receptionist' user first). Scroll to Devices and click 'Add Device'.

    User detail page, Devices tab
  3. 03

    Choose 'Generic SIP Device / BYOD'

    Skip Poly, Yealink, etc. Choose the generic SIP / BYOD option. Nextiva will auto-generate a username and password for you.

    Device type picker with BYOD highlighted
  4. 04

    Copy Authentication Username, Password, and Domain

    The 'Line Credentials' panel shows everything you need: Authentication Username (SIP user), Authentication Password (SIP password), SIP Domain (registration URL). The extension number is shown at the top of the user page.

    Line Credentials panel with copy icons next to each field
Watch out for
  • Nextiva passwords are generated once and never shown again. Save them immediately in a password manager AND in SoloDial. If you lose it, regenerate the device, which breaks any existing registration.